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Dave's Trains, Inc.
www.davestrains.com

Phone: 732-271-5124 *** Fax: 732-271-9285 *** E-mail Dave & Joan

Placing Orders

This Web Page Last Updated: January 19, 2017

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If you have not already done so, please read the Payment & Shipping Information Page and the Grading & Guarantee Policy Page. If you would like to do that right now, just click on one of the following:

Payment and
Shipping Information
Grading and
Guarantee Policy

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Ordering Methods

Just click on one of the following methods for more information:

Ordering Methods
Method Procedure More Details
Phone Call: 732-271-5124 Open every day 9 AM - 10 PM (Eastern)
E-mail Our current E-mail address Must have credit card information on file
Fax Send to: 732-271-9285 Print & complete Customer Order Form
Mail PO Box 367, Martinsville, NJ 08836-0367 Print & complete Customer Order Form

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Telephone Order

Call 732-271-5124 to place an order by phone. Our phone lines are open every day from 9 AM until 10 PM (Eastern). Please note that during the hours we are open, we may be on the phone with other customers or out buying trains. In that case, you will get our voicemail greeting. Leave a message and we will call you back as soon as we can.

When you leave a message, please provide your name, telephone number (including area code) and the best time for us to return your call.

Call your order to:

732-271-5124

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E-mail Order

You may contact us to place an order by e-mail IF you have previously ordered from us AND we have your credit card information on file. If you choose this method, please let us know the last four digits of the credit card you wish to use and if anything has changed (e.g. expiration date of the credit card, shipping or billing address, phone number, etc.). We will confirm your order by e-mail and ask you to acknowledge the confirmation.

E-mail your order to:

Our current e-mail address

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Fax Order

You may fax your order anytime to 732-271-9285. Please note that this is virtually a dedicated phone line for our fax machine so the fax should go through immediately! If you do encounter a busy signal, we may be getting orders from other customers or we may be using that line to process a credit card. Please re-send the fax a few minutes later or contact us by phone or e-mail and tell us that you are trying to fax an order. We will free up the fax line ASAP!

If you choose this method, please tell us how you want the order confirmed (i.e., fax, e-mail, phone, or mail). In addition, please let us know how you want a partial order handled in the event that we have some, but not all, of your needs.

To fax an order, click here and print the Customer Order Form and complete all information. Please remember to include:

Fax your order to:
732-271-9285

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Mail Order

To place an order by mail, click here and print the Customer Order Form and complete all information. Please remember to include:

  • Shipping address
  • Billing address of the credit card (if applicable)
  • Telephone number (home, work or cell)
  • E-mail address (for confirmation & shipping notification only)
  • Payment method
  • Applicable shipping & insurance charges ($12.00 minimum)
  • 6.875% NJ Sales Tax (if you are a New Jersey resident)
  • Your signature
  • Special instructions to us (if you have any).

Note that this is the slowest means of ordering. Since quantities are limited, we may not have the item in stock when your order arrives. Please let us know how to contact you if that is the case. In addition, please let us know how you want a partial order handled in the event that we have some, but not all, of your needs.

Mail your order to:

Dave's Trains, Inc.
PO Box 367
Martinsville, NJ
08836-0367

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Go to one of these related pages!

Grading and
Guarantee Policy
Payment and
Shipping Information
Customer
Order Form

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Return to the Main Menu of Dave's Trains, Inc.

Home Site Map Postwar Lionel Soviet Trains Train Shows Contact Us

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